Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Product Manager (27) , Senior Software Engineer (27) , Business Development Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 122 reviews)); "Pay is good and competitive" ((in 109 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)

Devin McGranahan

55% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.2

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 17, 2026

Supportive environment with room for process improvement

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Conducive working environment and facilities. Great opportunities for growth, learning and improving skills. Great initiative of the company recognizing employees' efforts.

Cons

I suggest focus of improvement should be in aspects of internal processes and workflows should be more efficient.

5.0

Jul 21, 2026

Global experience

Product manager

Recommend

CEO approval

Business Outlook

Pros

Global Experience and high relevance

Cons

Waterfall framework and lack of most up to date product culture.

4.0

Jul 15, 2026

Meaningful work, strong ownership, and opportunities to make an impact

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Western Union provides opportunities to take ownership of important initiatives and make a tangible impact. I have had the chance to work on governance, compliance, and regulatory projects that contribute to stronger oversight, transparency, and operational effectiveness. The environment encourages collaboration, continuous learning, and professional growth, while recognition programs acknowledge employees who deliver results and drive positive change.

Cons

As with many large and highly regulated organizations, priorities can shift quickly in response to changing business and regulatory requirements. Balancing multiple initiatives and stakeholder expectations can sometimes be challenging, particularly during periods of transformation or increased regulatory focus.

Viewing 1 - 3 of 2,942 Reviews

Jobs at Western Union

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