Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Product Manager (27) , Senior Software Engineer (27) , Business Development Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 122 reviews)); "Pay is good and competitive" ((in 109 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)

Devin McGranahan

55% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.2

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 11, 2026

Supportive environment but demands constant availability

Aml compliance associate

Recommend

CEO approval

Business Outlook

Pros

Environment is the best, a lot people are ready to help you .

Cons

Work 24/7, progression in carrier is slow, micromanagement very high

5.0

Jul 10, 2026

Buen compañerismo y buen management sin problemas destacados

Settlements analyst

Recommend

CEO approval

Business Outlook

Pros

Transporte, subsidio, actividades, buen compañerismo, buen management

Cons

En el año que tengo en la compañía, no destaco nada malo

1.0

Jul 7, 2026

Good leave policy, but micromanagement and politics hinder growth

Junior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good leave policy and has transport facility

Cons

Micro management Too much politics

Viewing 7 - 9 of 2,942 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Account Development Executive in California

Regional Sales Support