Talent not really valued - Tech Ops Western Union Employee Review

2.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

opportunity to experience chaos and disconnect between business and technology.

Cons

Managers not willing to move past "that's not how we do it here" when looking to improve or advance initiatives and given feedback on how to achieve goals. Views of Info Tech is very old school and seen as a cost center and necessary evil instead of a part of the business strategy. Sending Technical roles to India under the guise of "we are creating internal Employees. Culture has created silo with in silo environments. Fostering teams to spend more time proving they didn't cause an issue verses working together to ensure the issue wont happen again. Managers are managers not leaders. Very political internally and externally to the point you don't (not that you should) want to even show a hint that you oppose leaderships views. Opportunities for North American resources are scarce.

avatar
Western Union Response
7y
At Western Union, we care about each one of our employees and take these reviews seriously. We understand the impact our leaders have across the organization. We will look for ways to use your constructive feedback to help improve our culture and communication.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

See reviews by: Helpful|Rating|Date|All