Started off good but continues to go down hill. - IT Manager Western Union Employee Review

2.0
Jun 24, 2013
Recommend
CEO approval
Business Outlook

Pros

No weekend work, in a nice corporate park, pay isn't bad for level of work.

Cons

Constant reorganization with layoffs. Outsourcing most of IT to 3rd party vendor. Other positions moved to Eastern Europe and Central America. No accountability. Unrealistic projects timelines and a lot of cya goes on when it falls apart.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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