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      Western Union

      Engaged Employer

      Western Union reviews

      WU needs to invest in the development of their most valuable resource - Human Capital - Anonymous employee Western Union Employee Review

      3.0
      Jul 16, 2013
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty good culture and they do a lot of business functions for their employees.

      Cons

      Not a lot of clarity in the direction of the workforce and they have a high turnover rate. Managers need to learn to be managers.

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      5.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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