Think hard before taking a position at WU - Anonymous employee Western Union Employee Review

2.0
Sep 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are great. Dedicated and hard working.

Cons

Currently undergoing major layoffs and philosophy shift creating low morale.

avatar
Western Union Response
6y
We're extremely fortunate to have passionate and innovative people working at Western Union and we agree that our teams are the best! We take employee feedback seriously and work hard to create a culture where our employees are encouraged to share ideas and voice their concerns especially regarding the future of the company. Given our globally-minded nature, we’re constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to continue being a business leader. As our organization continues to change for the better, we will definitely share comments like yours to help influence positive change.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

See reviews by: Helpful|Rating|Date|All