Agent Implementation - Database Administrator Western Union Employee Review

3.0
Jun 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule (however it depends on supervisor), low entry requirements making it a good starting point in your career, team gatherings, events, friendly and international staff, foosball table :)

Cons

Limited career opportunities, mediocre salary, very bureaucratic approach, somewhat unfair distribution of workload as compared to other teams, very short employee life cycle, monotony at its best.

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Western Union Response
6y
Thank you for your detailed review! We love all the pros you mentioned, such as our work environment and being an excellent place to start a career! Work-life balance is important to us, and so we strive to create a work environment where employees can achieve a balanced lifestyle. However, we are disappointed to hear about your experience in terms of career growth, compensation, and workload. We want all our employees to have fulfilling careers at Western Union. We do our best to provide competitive salaries for our employees and provide career opportunities equally based on knowledge, ability, and contribution. Employee feedback is valuable to us as we continue to transform as an organization. As a current employee, we highly encourage you to discuss your experience with your manager, answer our monthly WU Listens survey, or you may email us confidentially through careers@westernunion.com.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- There are so many kind, hard working people here that make it genuinely nice to come into the office - The office itself is really modern, great Mountain views, and fun monthly office hours where leaders from around the business discuss their work - Some senior leadership here are visionaries who reflect strong hiring decisions from the ET and they give me hope that perhaps the company isn’t sinking deep in quick sand

Cons

- Peformance reviews mean nothing. There is a limit to how many people per team can be given “meets expectations,” regardless of if you meet your goals. I have coworkers—young, new to the company, and excited to learn more, support other teams beyond there’s—who have only ever “partially met expectations”. As such, they have disengaged because what’s the point of working to meet expectations if in the end you won’t, even if you tried? - Glassdoor reviews are 90% correct. Yes, you have your portion of dissatisfied employees who do/did nothing for 20 years and are pissed that someone is now keeping track of progress on work they said they’d do, but for the most part people are sharing unfortunately true and candid experiences. I know people who have worked here for 1yr, first job out of college, who feel so frustrated by the lack of actioning against our ever precarious place in the market - Beyond Strategy…a list of large targets that breakdown into more targets that break down into more targets… it’s a classic case of can’t have your cake and eat it too. You’re telling me you want 20,000 worth of tech hours of work to be completed, but then also are enacting mass layoffs and hiring freezes? People all over the corporate ladder have BEGGED the CEO to narrow the scope to 3-5 big wins. Instead, nothing gets taken off the table and everything gets half baked and delayed because tech teams can’t focus their efforts on a few big items (nevermind the fact that these poor teams work ungodly hours…)…crazy thing is, if they focused on a smaller scope, they’d probably get work done faster and then get to move on to the items that didn’t make that top list!!! Wowwwwww!!! Capacity management!!!!!!!!!!!!! - Some big wigs up top voted for Trump then got upset when their US retail sucks…FAFO! Almost as if the main demographic of retail customers in the US are the exact people terrorized by ICE! Mind boggling… - They know how bad the company looks to people and they know about these Glassdoor reviews!! They have a team working on improving these!!! So if you see some really short, really positive, non specific reviews reviews…yeah… - Unlimited PTO…please. 20 days before you get flagged for a conversation with your manager

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