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      Western Union

      Engaged Employer

      Western Union reviews

      Business and work cultural in unfortunate precipitous decline - Sales Executive Western Union Employee Review

      1.0
      Aug 12, 2014
      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work arrangements allow for decent work life balance. Some niche verticals with sellable value propositions and solid experienced teams may be able to eek out some quality sales wins and maintain satisfied client base.

      Cons

      Senior management utilizes a fear based leadership style creating a corrosive culture. Very political. HR department is competely inept. Departments work within silos making it almost impossible to facilitate change or simply support clients day to day

      Explore other reviews about Western Union

      5.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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