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      Western Union

      Engaged Employer

      Western Union reviews

      Complacent, change resistant culture. - Anonymous employee Western Union Employee Review

      2.0
      Aug 30, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive Salary and benefits. Good work life balance. Folks with good domain knowledge and execution skills. Good bonding across geographies, among employees till mid-senior level.

      Cons

      Not progressive enough. Time-warped. Business managed based on intuition and relationships. Resistance to change. Lack of innovation in launching new products and channels. Power struggles and politics at senior management affecting performance.

      Explore other reviews about Western Union

      5.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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