Confused priorities and poor execution - Manager Western Union Employee Review

2.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Good compensation, option to work at home, great colleagues

Cons

Senior management wants to do a lot of things which led confusing business strategies and priorities

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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