Poor management - lack of transparency - Anonymous employee Western Union Employee Review

2.0
Sep 12, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays well and benefits are ok

Cons

Poor leadership who jump on bandwagon over latest craze but lack expertise or depth of experience to deliver. Leadership motivated by keeping their jobs and threatened by talent underneath them. Manage performance and costs through downsizings rather than delivering a product and service that people want

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Western Union Response
4y
First, thank you for 5+ years of dedicated service with Western Union. We strive to take care of our employees by providing competitive compensation and various benefits, and we’re pleased to see that you agree! However, we’re sorry to hear about the cons you experienced. As we continue to transform as an organization, we understand our leaders' impact on our employees across the organization. We take to heart all of the feedback we receive from our employees, and we will share your review with the appropriate teams to continue influencing positive change.

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5.0
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Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jul 6, 2026
Recommend
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Pros

Strong training opportunities, competitive benefits.

Cons

Frequent organizational layoffs. Bureaucracy, micro management, poor communication that slows down decisions. Unrealistic quotas and limited career advancement.

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