Great company, not so great leadership - Senior Program Manager Western Union Employee Review

4.0
Dec 26, 2015
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Colleagues -Company longevity and history -Company Vision -Upward mobility -Pay is OK

Cons

There is a huge disconnect between the Company leadership and what life is like for those below executive management. Lack of support, knowledge or general skill at the management level makes it extremely difficult to do your job and have faith that the work you're doing is impactful and meaningful

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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