I had a positive experience; however, it's a big company and the left hand doesn't understand the right hand. - Anonymous employee Western Union Employee Review

4.0
May 16, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, the culture is great. It's fun, laid back, and versatile. They have outstanding benefits and really want employees to shine. WU is also very philanthropic and they encourage employees to give money to the Western Union foundation and they also support one day a year of community service. This company also has a lot of employees with 10 years or more of service. I think longevity is a great sign.

Cons

I had a long commute, it's south east of the Denver Tech Center, so there's not too much around the campus. All levels of management need to have better communication skills. Messages were communicated, but there was usually not much of an explanation as to why a specific decision was made. Also, there was some poor planning that resulted in people being hired for a year or less and then being a part of a lay off.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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