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Windy City Call Center

Is this your company?

Work at your own risk - Anonymous employee Windy City Call Center Employee Review

2.0
Dec 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

no pros none zero period

Cons

low pay slow pay rude mismanaged

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Windy City Call Center Response
8y
We regret that your experience was not favorable with our company. However, we strive to provide a professional work place in which our employees and our clients are treated with the highest level of respect. Our managers are committed to the growth of the company, and the individual growth of new employees. We recognize that the starting pay during the 90 day training period is $9.00 an hour, and that may be lower than some other virtual employers. However, we believe we offer a comprehensive and competitive benefits package that sets us a part from a lot of other work from home opportunities. This includes, but is not limited to, pay increases at the 90 day mark. Also, at 90 days, you are able to start using your earned paid time off. In addition, 6 months after the 90 days, we offer a performance review with the possibility of another pay increase and a promotion in the position. Next, we also offer healthcare insurance to all employees who work full-time with our company through Blue Cross Blue Shield. After a year with the company, you are also able to enroll in our matching 401K program. We believe that though the training rate may be lower than some would expect, we offer the opportunity for permanent employment (not seasonal), and room for growth. In fact, we believe in the policy of promotion from within. All of our managers started off in our call center as call center agents first. Because we believe and value our employees, we try to offer a comprehensive work from home opportunity that allows for flexibility, career growth and a great work/ life balance. We want all of our employees to feel valued, and if there is a particular topic you would like to discuss directly with us, please feel free to communicate with us directly. We believe firmly in an open door policy.

Explore other reviews about Windy City Call Center

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great help and support it wasn't hard

Cons

Hearing people tell you no often

4.0
Jul 23, 2026
Recommend
CEO approval
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Pros

Work from home. Flexible scheduling. Goals are actionable.

Cons

Repetitive calling. Need less down time.

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