don’t apply here truthfully - Customer Service Representative Windy City Call Center Employee Review

We are sorry to hear that your experience was not positive. Employees have set times that they need to login and logout at. As an organization, we are always looking for ways to improve our employees experience through technology and have included a time tracking feature through our Dashboard. This position includes placing outbound calls which is discussed during the hiring process. We know that placing outbound calls to individuals can at times be a tough position. We ensure that all of the data we call on has been vetted and that the individuals have opted in. The truth about our training is that we provide an intense and comprehensive training at the beginning of employment, and ongoing as needed. This is also discussed during the hiring process. None of our agents can begin this position without completing training.