Lost its way recently - Anonymous employee Workhuman Employee Review

2.0
Jun 26, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customers Mature product - though competitors are gaining ground Mission worth pursuing

Cons

Lost its way recently - trouble with employee engagement, trust and customer satisfaction Disarray at executive level - chief people officer, chief product officer and chief financial officer all departed recently Internal communications are poor

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Workhuman Response
2y
Thank you for sharing your feedback. We have heard the feedback around transparency and our employees will have seen this in action in how company information is shared across departments. One example is the new format for the all-company updates which has increased transparency and the opportunity for Q&A. The feedback from our humans after our last company update was overwhelmingly positive. People gave us direct, constructive feedback, we listened and made changes. The uncertainty in the tech sector has been a challenging time for many organisations but we are making an effort to learn and improve, two-way dialogue is an important part of that process. Turnover happens at executive level just as it does in other parts of the business, it’s to be expected. Some of the executive team that have joined in the last year (President, CCO) have had made an enormous impact to our organisation and in the case of our recently appointed CHXO, an incredibly positive impact, in a short space of time. If you want to address any specific concerns, please come to your HX Strategy Partner or me directly, in confidence.

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5.0
Feb 6, 2026
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CEO approval
Business Outlook

Pros

Flexibility Good pay and benefits On a good path for the future

Cons

Main offices in Ireland and Framingham can be hard for communications, but we make it work.

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Workhuman Response
4mo
Thanks for sharing your feedback and we're glad your working experience is a positive one.
2.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworker relationships Flexible schedule Some of the tech industry standard 'perks'

Cons

Burn out Constant pressure to increase profits Ineffective leadership Points recieved is considered part of your overall salary

6
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Workhuman Response
2w
Thank you for sharing your feedback and for recognizing the strong relationships, flexibility, and benefits that many employees value at Workhuman. We recognize that customer-facing roles can be fast-paced and that experiences can vary across teams. As our business continues to mature, we're investing in stronger planning, clearer prioritization, and more effective ways of working across the organization. We'd also note that while recognition awards are an important part of our Total Rewards philosophy and are reflected in employees' Total Rewards statements, they are separate from base salary and bonus compensation. Recognition is first and foremost about celebrating meaningful contributions and impact, while also providing employees with tangible rewards for the great work they do. We know there is always more to do, and we remain committed to listening, learning, and improving the employee experience as we continue to grow. Thank you for taking the time to share your perspective.
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