#WorkivaLife - Customer Success Workiva Employee Review

5.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunities to grow in your career and be challenged - Great team culture - Positive customer satisfaction

Cons

Could be viewed as a positive but there is a 'start-up' type vibe and culture in EMEA meaning that processes are still being defined, improved and put in place. Great opportunity to help contribute and make an impact and influence change

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Workiva Response
6y
Thank you for your review! One of our core values is to Customer Success. We are happy to hear about your experience!

Explore other reviews about Workiva

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of guidence. Supportive team

Cons

None thus far. Everything has been great

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and flexibility Size of company is great - not too big, not too small Great coworkers (aside from the leadership)

Cons

- Horrible psychological work environment. The senior leaders in my department were absolutely terrifying and incredibly nitpicky, rather than encouraging and supportive to their people. - Career growth is a joke at Workiva, and leaders make it clear by their actions (and at times, words) that it's not a priority. I remember sitting on a department call where my VP said, "Growth is not getting a promotion at Workiva," and the context in which she said it made it feel cold, patronizing, and disheartening. Departmental calls were often uncomfortable and totally deflating. - Extremely unrealistic and very subjective standards - No manager accountability - People constantly live in fear, but the work flexibility and "great place to work" facade keep employees stuck in a toxic loop - When they get the slightest whiff of unhappiness, they push you out. I've seen it time and time again (which then creates a toxic fear culture) - Constant gaslighting

3
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