Want to be Overworked with a Poor Salary & Benefits - Work at WORKIVA! - Customer Success Manager Workiva Employee Review

1.0
Jun 14, 2015
Recommend
CEO approval
Business Outlook

Pros

The people that work at Workiva are generally great, with positive mantras and good work ethic. We all are on this sinking ship together so its something you can bond over with your team.

Cons

Slavery. Not nearly enough CSM's or PSM's, so you are worked and worked and worked and pressured and pressured and pressured. ZERO work/life "effectiveness." You want a life/free time? TOO BAD! On top of all that, you get graced with poor compensation for the 50-60-70 hour work weeks. A certain director used to give rousing speeches about how "we give the best customer service around, lets keep it this way and go above and beyond all the time blah blah blah." Well I bought into that garbage for long enough. Im just trying to stay at this job long enough to find something else. I could care less about giving "great customer service." So many people in my department in Ames and all over the country and starting to realize that Workiva is not a great place to work! If you love being taken advantage of, having zero time out of work, and being exploited, come work at Workiva! They'll work you like a mule and tell you its not good enough. Workiva will fail for this reason alone.

Explore other reviews about Workiva

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of guidence. Supportive team

Cons

None thus far. Everything has been great

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and flexibility Size of company is great - not too big, not too small Great coworkers (aside from the leadership)

Cons

- Horrible psychological work environment. The senior leaders in my department were absolutely terrifying and incredibly nitpicky, rather than encouraging and supportive to their people. - Career growth is a joke at Workiva, and leaders make it clear by their actions (and at times, words) that it's not a priority. I remember sitting on a department call where my VP said, "Growth is not getting a promotion at Workiva," and the context in which she said it made it feel cold, patronizing, and disheartening. Departmental calls were often uncomfortable and totally deflating. - Extremely unrealistic and very subjective standards - No manager accountability - People constantly live in fear, but the work flexibility and "great place to work" facade keep employees stuck in a toxic loop - When they get the slightest whiff of unhappiness, they push you out. I've seen it time and time again (which then creates a toxic fear culture) - Constant gaslighting

3
See reviews by: Helpful|Rating|Date|All