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Worldwide Flight Services

Engaged Employer

Pay less more work - Passenger Service Agent Worldwide Flight Services Employee Review

2.0
Jan 5, 2017
Recommend
CEO approval
Business Outlook

Pros

There are not a lot of benefits. However, you can learn to communicate and make relations. You will earn customer skills and how to be patient. You can easily get to touch with direct airline's employee. If lucky then you can get a chance to work directly for the airlines in future.

Cons

I recently worked for them as a PSA and trust me the experience was exhausting. They always want you to work but don't want to pay. The payroll is always messed up so you have to check your punch in and punch out times every day to make sure you are getting the right pay. Sometimes they want you to work overtime but this company don't pay the overtime since it is against their company policy. The management sucks a big time. Supervisors don't know how to manage their team. For full-time, they don't even 30 mins break which is required by law for full-time employees. Always beware that they can put you in any position so it is not limited to check in passenger and you can't oppose. The life sucks as PSA so I suggest don't apply and find a much better job or apply direct from airlines.

Explore other reviews about Worldwide Flight Services

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m bring considered for a part time position at ALB I intervied with Brendan Schulte abd found him to be extremely professional! Thank you , James Morotti

Cons

None whatsoever. The company provides outstanding service and prides itself on that

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Worldwide Flight Services Response
1w
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please email NAComms@wfs.aero.
5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Tammy Collor is respectful, calm always communicate with me she had that terminology to be the best general manager of all time. Plus Dee for WFs was great person with the personality of showing me training me, teaching me things with the great communication with the respectful knowledge, and craft that Tammy Collor, and Dee have that shows to me, but to other people is fantastic I would love for both of them Tammy Collor, and Dee get knowledge and raise and a bonus of what they do for us plus for the company

Cons

There’s no issue with everybody being respectful

avatar
Worldwide Flight Services Response
1mo
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please email NAComms@wfs.aero.
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