Great people and interesting work, but some busy work - Anonymous employee Xero Employee Review

3.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people Interesting work Fun being the platform (working with broader ecosystem) Love having small businesses as focus

Cons

AI focus (with annoying buzzwords) Lots of busy work US based execs who don’t necessarily get biggest/home markets

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is still an option, when many companies are going back to in person.

Cons

Leaders don't care about their employees. Managers are allowed to game the system for annual reviews to give their teams the raises and bonuses they want, regardless of actual staff performance. Everything must be AI, regardless of what customers want or need. Focus is on building shiny new toys instead of fixing core accounting system issues, and what's shiny changes every few months.

5
See reviews by: Helpful|Rating|Date|All