New Hire - Denver, CO - Customer Support Specialist Xero Employee Review

5.0
Sep 10, 2013
Recommend
CEO approval
Business Outlook

Pros

I recently completed the interview process and am excited for my start date to come. I can honestly say that I've never been more excited to start a new job. It is clear that their philosophy is happy employees make great employees. I could see this in the people that I had interviewed with. They were interested in finding out who I am and what I have to offer, as opposed to how well I can answer obscure interview questions. Everyone I talked to built my excitement by the way they talked about the company and how much they enjoy working for Xero.

Cons

None that I'm aware of.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is still an option, when many companies are going back to in person.

Cons

Leaders don't care about their employees. Managers are allowed to game the system for annual reviews to give their teams the raises and bonuses they want, regardless of actual staff performance. Everything must be AI, regardless of what customers want or need. Focus is on building shiny new toys instead of fixing core accounting system issues, and what's shiny changes every few months.

6
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