Beautiful Accounting Software, Beautiful Culture & A Beautiful Career! - Customer Experience Specialist Xero Employee Review

5.0
Nov 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Amazing culture. Working with like-minded people. Fresh challenges every day. Ideas are always welcomed. Great career progression. Huge growth. Plenty of opportunities. Awesome product. Global team. "Choose a job you love, and you will never have to work a day in your life." - Confucius (Think he must of worked for Xero)

Cons

In a year and a half, I am yet to find one.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is still an option, when many companies are going back to in person.

Cons

Leaders don't care about their employees. Managers are allowed to game the system for annual reviews to give their teams the raises and bonuses they want, regardless of actual staff performance. Everything must be AI, regardless of what customers want or need. Focus is on building shiny new toys instead of fixing core accounting system issues, and what's shiny changes every few months.

6
See reviews by: Helpful|Rating|Date|All