Was great until it wasn't - Ecosystem Xero Employee Review

1.0
Oct 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The people - my coworkers and customers were great. Remote work. Flexible working hours. Was great under Steve Vamos as CEO.

Cons

My team's focus and goals shifted significantly and repeatedly over my time there, including taking on responsibilities well outside of outlined job description. The new leadership is only concerned with watching the green line go up and they'll sacrifice the workers on the altar of capitalism in their efforts to appease the market gods. They'll do it with a smile on their face and say how hard it is for them too during a company-wide announcement while we all know full well their jobs aren't on the chopping block. Is now awful under Sukhinder Singh Cassidy as CEO.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is still an option, when many companies are going back to in person.

Cons

Leaders don't care about their employees. Managers are allowed to game the system for annual reviews to give their teams the raises and bonuses they want, regardless of actual staff performance. Everything must be AI, regardless of what customers want or need. Focus is on building shiny new toys instead of fixing core accounting system issues, and what's shiny changes every few months.

5
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