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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      good leadership, great team members, - Account Manager Zoom Communications Employee Review

      4.0
      Apr 17, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      it was really good working at Zoom; at the time I was there, leadership was good (my direct experience, though I was aware of other management styles that were non-ideal given the stressful nature of Sales roles), Generally, the teams were amazing; a great pool of smart, passionate, driven and hardworking people - collaborating, learning with and growing was made easier by the vibrant group of people the business hires.

      Cons

      The business was very disruptive at a time where the world needed the solution is offered - and it did this very well. Call it timing, or outright innovation, or both; Zoom is a great solution. and over the last years, have invested a lot in acquisitions- to prevent becoming a commodified tool; that post COVID became more prevalent as organisations were reevaluating their tool stacks from a more sober standpoint- Zoom too had to make a shift from being order-collectors to strategic, proactive sales people; an angle that I am most familiar with and was very excited to grow into. L&D could have been greatly improved - as a new AE and a new part of the business in a difficult time, there wasn't enough given to grow the skills required to as an AE.

      avatar
      Zoom Communications Response
      1mo
      Thank you for sharing such a detailed reflection on your experience. It’s great to hear that you benefited from strong leadership during your time and had the opportunity to work alongside a talented, driven, and collaborative team. That kind of environment can make a meaningful impact on both growth and day-to-day experience. We also appreciate your perspective on how the business evolved post-COVID and the shift in sales approach. Transitions like that can create new opportunities while also requiring additional support. We greatly appreciate your feedback, and thank you again for taking the time to share your thoughtful insights.

      Explore other reviews about Zoom Communications

      5.0
      May 15, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      3w
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      3.0
      Apr 12, 2026
      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

      Cons

      Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

      3
      avatar
      Zoom Communications Response
      1mo
      Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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