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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,002 total reviews)
avatar

Eric S. Yuan

77% approve of CEO

52% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great coworkers and areas for growth

Cons

Hard to connect with fully remote work

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Zoom Communications Response
1d
Thank you for sharing your experience. It’s wonderful to hear that you’ve enjoyed working with great colleagues and have found opportunities for growth during your time at Zoom. We also appreciate your feedback about the challenges of building connections in a fully remote environment. Creating meaningful opportunities for collaboration and connection remains an important part of supporting employees and fostering a strong sense of community, regardless of where they work. Thank you for taking the time to share your experience and insights, and we wish you continued success in your role!
1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Company provides good benefits and has employee centric policies

Cons

The Account Executive team has a toxic culture with daily standup calls where manager takes pride in belittling people. The management’s idea of motivation is shouting and showing bias. Needs significant improvement in understanding how managers treat their juniors. There is a lot of bias in account distribution as per the manager’s favouritism

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Zoom Communications Response
1d
Thank you for sharing your experience. We’re glad to hear that you valued Zoom’s benefits and employee-focused policies during your time with the company. Creating a workplace where employees feel respected, supported, and treated fairly is essential, and feedback like yours highlights the importance of respectful leadership, professionalism, and fostering an environment where every team member can succeed. Thank you for taking the time to share your perspective and recommendations.
1.0
Jul 17, 2026

Great execution and collaboration overshadowed by toxic leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Speed and ability to execute were great. Loved the engineers I worked with - Ambitious culture that pushed us - Collaborative culture (when I started, but not anymore)

Cons

Senior leadership within the Online org has created a toxic, cutthroat environment. The culture is no longer data-driven, and management lacks basic empathy for employees, making the workplace incredibly uncomfortable and driving high turnover.

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Zoom Communications Response
1d
Thank you for sharing your experience and for your contributions over several years. It’s great to hear that you valued the speed of execution, collaboration, and the opportunity to work alongside talented engineering teams during your time at Zoom. It's unfortunate to hear that your experience was impacted by concerns about leadership and organizational culture. Creating a workplace where employees feel respected, supported, and empowered to collaborate is essential, and feedback like yours highlights the importance of fostering trust, empathy, and a culture that enables teams to do their best work. Thank you for taking the time to share your perspective and thoughtful recommendations. We wish you all the best in your future endeavors.
Viewing 1 - 3 of 2,002 Reviews

Glassdoor has 2,198 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.