Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,198 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 52% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (297) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 281 reviews)); "great benefits and stock options (RSU's)" ((in 189 reviews)); "Most people are great and collaborative." ((in 141 reviews)); "Good work life balance in this company" ((in 85 reviews)); "Pay is good and competitive; generous with promotions." ((in 80 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 47 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 18 reviews)); "Career growth" ((in 10 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 6 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

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Zoom Communications

Zoom Communications reviews

Great execution and collaboration overshadowed by toxic leadership - Anonymous employee Zoom Communications Employee Review

1.0

Jul 17, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Speed and ability to execute were great. Loved the engineers I worked with - Ambitious culture that pushed us - Collaborative culture (when I started, but not anymore)

Cons

Senior leadership within the Online org has created a toxic, cutthroat environment. The culture is no longer data-driven, and management lacks basic empathy for employees, making the workplace incredibly uncomfortable and driving high turnover.

Zoom Communications Response

Thank you for sharing your experience and for your contributions over several years. It’s great to hear that you valued the speed of execution, collaboration, and the opportunity to work alongside talented engineering teams during your time at Zoom. It's unfortunate to hear that your experience was impacted by concerns about leadership and organizational culture. Creating a workplace where employees feel respected, supported, and empowered to collaborate is essential, and feedback like yours highlights the importance of fostering trust, empathy, and a culture that enables teams to do their best work. Thank you for taking the time to share your perspective and thoughtful recommendations. We wish you all the best in your future endeavors.

Explore other reviews about Zoom Communications

5.0

Jul 22, 2026

Production service engineer

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great coworkers and areas for growth

Cons

Hard to connect with fully remote work

Zoom Communications Response

Thank you for sharing your experience. It’s wonderful to hear that you’ve enjoyed working with great colleagues and have found opportunities for growth during your time at Zoom. We also appreciate your feedback about the challenges of building connections in a fully remote environment. Creating meaningful opportunities for collaboration and connection remains an important part of supporting employees and fostering a strong sense of community, regardless of where they work. Thank you for taking the time to share your experience and insights, and we wish you continued success in your role!

3.0

Apr 12, 2026

Software development engineer

Recommend

CEO approval

Business Outlook

Pros

Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

Cons

Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

Zoom Communications Response

3mo

Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.

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Great execution and collaboration overshadowed by toxic leadership - Anonymous employee Zoom Communications Employee Review

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