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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Great people and tech, but management instability persists - Sr. Business Systems Analyst Zoom Communications Employee Review

      4.0
      Jul 1, 2026
      Sr. business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great, great tech stack

      Cons

      - Multiple Manager moves, had three managers in less than 1 year - Responsibilities often overlap with other Roles - Very large hierarchy and reporting structure

      avatar
      Zoom Communications Response
      1d
      We're glad to hear that you enjoyed working with talented colleagues and appreciated Zoom’s technology and tech stack during your time with the company. We also appreciate your thoughtful feedback regarding management continuity, role clarity, and organizational alignment. As companies grow, clearly defined responsibilities and consistent leadership are important to fostering effective collaboration and helping teams work together successfully. Thank you for taking the time to share your experience and recommendations.

      Explore other reviews about Zoom Communications

      5.0
      Jul 8, 2026
      Mid market account executive vast
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, great team, work/life balance, great tools

      Cons

      Products change rapidly and training isn't always helpful

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      1d
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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