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Zoom Communications

Engaged Employer

Account Executive - Account Executive Zoom Communications Employee Review

5.0
Sep 18, 2017
Recommend
CEO approval
Business Outlook

Pros

There are many reasons why Zoom is an exceptional company, from the product and vision of its incredible founder to the well-organized training and on-going support provided. I love being at Zoom because the company is full of life and energy (much like a start-up), which is one of the reasons contributing to our success and growth. But the biggest factor for why Zoom so unique is because of the amazing motto we live and work by daily: delivering happiness to our customers. All of the reviews on Glassdoor that state how awesome Zoom's culture is are 110% accurate and reflective of what it is like to work with the most supportive, intelligent, humble, charismatic, customer-centric, and driven workforces around. The sky is the limit for some companies, but at Zoom, we are reaching for the stars and getting closer every day!

Cons

Processes change on a regular basis, but it is because we are routinely improving operational efficiency and seeking better workflows/systems to make everyone more productive.

Explore other reviews about Zoom Communications

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
3w
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
3.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

Cons

Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

3
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Zoom Communications Response
1mo
Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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