Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Technical Support Engineer - Anonymous employee Zoom Communications Employee Review

      5.0
      Sep 19, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A very fun community of co workers willing to help each other and make sure customers get solutions and answers they need. Work is fast but at a good pace, and not a usual "call center" experience. Hands-on learning is encouraged, and you will learn quickly as your team helps and you see real world examples. Fun team building events are quarterly and lots of chances to improve yourself are available.

      Cons

      Working from a satellite office from the main office includes some communication issues, but they are minimal and do not impact your daily work.

      Explore other reviews about Zoom Communications

      5.0
      May 15, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      3w
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      3.0
      Apr 12, 2026
      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

      Cons

      Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

      3
      avatar
      Zoom Communications Response
      1mo
      Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      Zoom Communications reviewsZoom Communications reviews in Kansas CityZoom Communications review