Pros
Sooooo many pros. It’s a very flat organization - I would be very comfortable going to the CEO, President, SVP of Sales, or anyone in the chain of command to pitch an idea. The support is incredible; my manager and his manager encourage sales people to invite them to calls to help win deals. The product is incredible and the mantra of Delivering Happiness is completely legit. The perks are amazing, from snacks and drinks in the break room to subsidized lunches four days a week, Zoom does a great job of caring for its employees. A virtuous cycle has been the key to success here.
Cons
Only two things come to mind - 1) its still a startup, so things change constantly. If you are not comfortable adapting, there may be frustrations (they do a good job of explaining that during the hiring process), and 2) no future job will come close to the culture Zoom has created.
