Pros
Having worked for Zoom for over 4 years (always in sales), I can truly say I have won the lottery. Since I started, Zoom continues to stay focused and committed to delivering happiness to employees, customers, investors and now pretty much the entire world. It is amazing I had to explain “who Zoom was” a mere 4 years ago to now seeing it be used by EVERYONE to stay connected. Recently leadership rolled out ZoomCares which gave a matching bonus to EVERY Zoom employee to make a donation to their charity of choice. Our leadership team did have to make a difficult decision to adjust our comp plans due to the incredible unprecedented demand we have seen due to COVID. But this is business! Reps are still likely going to make the biggest pay check of their lives (while others are losing their job). Outside of sales, we have a dedicated incredible team in all roles across the company working tirelessly to support our customers. It is truly humbling to see the commitment of everyone working at Zoom.
Cons
We have grown and continue to grow at a rapid pace. There can be a lot of noise because of this. It does come from the right place, so it isn’t a con but more of an opportunity to continue to streamline communication both internally and externally.
