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Zoom Communications

Engaged Employer

Zoom checks all my most important boxes - Data Scientist Zoom Communications Employee Review

5.0
Apr 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture at Zoom is very positive and truly happiness-focused. There is a willingness from leadership to be fully transparent, from all the way at the top on down. Sometimes someone might have to ask the question "Why?", but I have never seen an issue or question ignored or denied a response, no matter how uncomfortable it might be to do so. The people and teams I have personally worked with have been fantastic. The strong connection I had with all the people I met during my hiring process was a major selling point when choosing Zoom, and my impression has not changed. So many awesome fringe benefits! Some jobseekers like to think that they'd rather have an extra couple thousand in salary, but the value that these benefits bring for motivation, encouragement, and personal growth cannot be replaced with incremental cash that you would never even think about. Some benefits aren't even advertised -- fireside chats with famous business leaders and celebs, monthly treats, random gifts...

Cons

If you can get an offer from all the top tech companies, Zoom's comp probably won't be the highest. While working from home is not uncommon on an occasional basis, working fully remote is not an option for most roles. (There are exceptions, but very rare for non-sales.) Some teams do not yet have a clearly defined career path for all roles. No 401k match... BUT I think people way overvalue 401k matches.

Explore other reviews about Zoom Communications

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, great team, work/life balance, great tools

Cons

Products change rapidly and training isn't always helpful

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
3d
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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