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Zoom Communications

Engaged Employer

Zoom Cares - Product Manager Zoom Communications Employee Review

5.0
Mar 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Zoom has been an incredible place to work at. I've been at Zoom for over 4 years and it truly has been a phenomenal company to grow in professionally. Management in each department I've been in really cares about its employees and the new employee growth program that the people experience team is implementing is incredibly exciting. Zoom's "Care" values are everywhere. Everyone cares for each other immensely. If someone's having a rough time there are people who reach out and help. The idea of "See a need, fill a need" really shines through in the people that Zoom has hired, and I've seen a bunch of new people join over the years who continue to grow this part of our culture. I cannot say enough wonderful things about this company. It is phenomenal to work here and I am never sad about going in to work every day.

Cons

We have had a lot of rapid growth, particularly recently. Workloads are still high while new team members are onboarding.

Explore other reviews about Zoom Communications

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, great team, work/life balance, great tools

Cons

Products change rapidly and training isn't always helpful

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
5d
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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