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Zoom Communications

Engaged Employer

Defining the Future of Work - Anonymous employee Zoom Communications Employee Review

5.0
Mar 22, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Though Zoom is post-IPO, we are largely still in the process of transitioning from a startup culture to a more mature and structured 10-year-old company. This is a prime opportunity for professional growth, exposure to leadership, and the ability to put your name on your contributions. The benefits are amazing, but that's not why you come here. You come to grow in ways you never could in your existing job. This is why I joined and it is already paying off!

Cons

Zoom has grown so fast in the last year that there are natural growing pains to overcome. Those who will thrive here must have a growth mindset, the ability to deal with ambiguity, and patience, as Zoom is heading for its next exciting adventure. Some managers are new in the role and need some training, which has rolled out last year. We just need the patience to see the hard work pay off in the next year.

Explore other reviews about Zoom Communications

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, great team, work/life balance, great tools

Cons

Products change rapidly and training isn't always helpful

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
3d
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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