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Zoom Communications

Engaged Employer

Great company if you're not in sales - Account Executive Zoom Communications Employee Review

2.0
Feb 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Small 401k match, RSU's, unlimited time off if you're not hourly, friendly coworkers, great healthcare options, financial advisory service provided, mental health services, fertility benefit, reimbursement since we're not in office anymore for food/wellness, cell plan reimbursement, life insurance. High payouts IF you can exceed quota. It's a fun company to work for given the culture they built.

Cons

If you are in sales I would look elsewhere. This company does not know how to set quotas properly. For the last year our division had quarters where 23, 40-50, and 67% of reps with a full quota hit quota (roughly). Because the division hits their numbers leadership doesn't care that so many are struggling. We are just here to fill the gaps so they don't have to pay us out fully but the division still looks good. As much as this company does to provide happiness to customers and employees in other aspects, they fall short here. You would think when 23% of people hit quota that they'd curve it but they didn't. Statistics don't lie, this company wants 60-70% of their reps to hit so that they don't have to pay out as much. Don't get excited when you see your base and OTE offer because it's HIGHLY unlikely that once you're off new hire quotas that you'll hit it. The people that do usually say they got lucky on some big deals. The RSU's are nice but a MAJOR tax burden to employees that the company gets a write off for. Morale is also down over our stock falling but there's not much the company can do there. There are massive pay gaps amongst teammates carrying the same quotas. Some of us make 30-40k less between salary and OTE than others on our same team doing the same job, though for some it's more like 14k. This is unreal. They said they were going to level us over a year ago and it never happened. I don't even think our managers know what to do with that.

Explore other reviews about Zoom Communications

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
3w
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
3.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

Cons

Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

3
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Zoom Communications Response
1mo
Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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