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Zoom Communications

Engaged Employer

Company cares, but not perfect - Sales Zoom Communications Employee Review

4.0
Apr 25, 2022
Recommend
CEO approval
Business Outlook

Pros

They have amazing benefits and a fantastic product that customers are incredibly loyal to. They've positioned themselves well in the market and if history repeats itself, they will continue to build better products than the competition as they expand their portfolio

Cons

Growing pains can leave you running in circles chasing support or billing problems (not sales activities). Salesforce often has 2-5 duplicate accounts between 2-5 reps. Happens weekly for almost every rep in the mass market segments. BIG waste of time and causes frustration between reps

Explore other reviews about Zoom Communications

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

None that i can think of

1.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Speed and ability to execute were great. Loved the engineers I worked with - Ambitious culture that pushed us - Collaborative culture (when I started, but not anymore)

Cons

Senior leadership within the Online org has created a toxic, cutthroat environment. The culture is no longer data-driven, and management lacks basic empathy for employees, making the workplace incredibly uncomfortable and driving high turnover.

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