Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      It all depends on your segment - Account Executive Zoom Communications Employee Review

      3.0
      Sep 20, 2022
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      * excellent product * Great vision and innovation in the UCaaS space * A new and growing company which is exciting and intense * Onboarding is fun

      Cons

      * Account Executives own too much of the sales process * Immense amount of admin work to get a sale complete * Most processes state ‘check with your manager,’ which can be frustrating as turnover for most companies is difficult in this job market * The culture is extremely dependent on which segment you are in and is not across the company * Lack of maturity in the company overall causes reworking and overworking due to no processes or standardization of communication * poor communication from management * lack of transparency on sales goals and territory planning

      Explore other reviews about Zoom Communications

      5.0
      Jul 13, 2026
      Sw engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for!

      Cons

      None that i can think of

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      1w
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      Zoom Communications reviewsZoom Communications Account Executive reviewsZoom Communications review