Pros
Zoom offers a very competitive benefit package. My colleagues and direct supervisor were amazing people and always willing to help.
Cons
When I started at Zoom, I was welcomed into the “Culture of Care,” but I feel that the company has gotten away from the culture it was founded with. I was excited to hear about growth opportunities, but I quickly realized the culture didn’t allow for that. It then became evident that the company had grown too quickly, and as many tech companies are now dealing with, it had to deploy layoffs. Zoom is now a very layered organization that seems to change direction daily. I found that there were constantly new procedures being put in place, without any consultation with those they would impact the most. I am sorry to say that leadership has lost touch with the company. Final note, the HR representative who led the meeting to let me know I was being let go did not even bother to put her camera on. Evidence enough of what the culture is now.