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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Great technology + Terrible Leadership = Not a great place to work unfortunately - Sr. Sales Enablement Manager Zoom Communications Employee Review

      1.0
      Jan 31, 2023
      Sr. sales enablement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Zoom "just works". The tech is great -The CEO, Eric Yuan, is AMAZING -Used to have an AMAZING culture before the pandemic

      Cons

      - Eric is great but has surrounded himself post-pandemic with TERRIBLE Leadership that DOES NOT care about delivering happiness to customers or employees... Zoom is now just desperately trying to do anything to make the stock go back up. - Really sad to watch an amazing company fail due to Leaders who do not believe in Eric's mission - LOVED working here pre-pandemic and HATED working here post-pandemic as the leadership changed and the results speak for themselves

      Explore other reviews about Zoom Communications

      5.0
      May 15, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      1mo
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      3
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