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Zoom Communications

Engaged Employer

Used to be a great place to work - Account Executive Zoom Communications Employee Review

2.0
Apr 7, 2023
Recommend
CEO approval
Business Outlook

Pros

- loved the team we were working with - Eric Yuan was a fun and compassionate leader - Decent benefits

Cons

- New leaders that joined in a year ago really made the place feel toxic - Our segment hadn't hit a single quarter since we had new leadership. This may have something to do with the market or something with the new leadership (maybe just an sad coincidence) - alignment of the books was unfair for most and favorable for few. Several people provided feedback to management, but they always got the cold shoulder. They would always say to control what you can control. Many top performers were selling to out of segment (way out of segment) - right after they did layoffs, they were hiring for the similar positions - the last year was the worst for employee morale - they went from such a great culture to not so great - no transparency in promotions - no specific path to help people get promoted - the new management wanted everyone to go to a 'yes, I will do that' mentality

Explore other reviews about Zoom Communications

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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