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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Meh - Staff Site Reliability Engineer Zoom Communications Employee Review

      4.0
      May 9, 2023
      Staff site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits used to be pretty good, but they've been slowly moving away from a policy of "employee caring" and more into that same corporate mindset. That said: Health Vision Dental 401k RSUs "Unlimited" PTO Career Guidance

      Cons

      The technical side is mostly run by a singular demographic that minimizes the opportunity for input if you aren't of said demographic. There's frequent (daily) language barriers due to this that make cooperation and authorization a black hole of uncertainty. I frequently found myself asking someone to translate a request, waiting almost a week, and then getting a flat "we don't do that" without explanation or reasoning. Makes doing your job difficult.

      Explore other reviews about Zoom Communications

      5.0
      Jul 13, 2026
      Sw engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for!

      Cons

      None that i can think of

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      1w
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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