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Zoom Communications

Engaged Employer

Zoom is lying about layoffs by doing aggressive and false PIPs rather than saying "layoff" - Senior Account Executive Zoom Communications Employee Review

1.0
Dec 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Zoom used to be the absolute best. Sad...

Cons

Zoom used to be the greatest company to work for. Zoom even won multiple "Best Places to Work" and "Best CEO" awards in the past. Now, Zoom honestly doesn't seem to care about any of its employees. Eric Yuan doesn't even seem happy anymore. His All-Hands meetings seem robotic and required, rather than energetic and emotional. Sales is an absolute mess. You have new Sales Managers who come in and blatantly lie to their reps, and encourage them to quit whenever they hit at any concerns or voice issues. They are more concerned about loyalties to their managers and careers than caring even slightly about their team or doing the right thing. You have Small Business AE's who sell Major's size accounts that are wildly out of segment, and then that rep gets praise and President's Club, while other reps who have had their territories 3 times in a year are told they don't work hard enough. When brought up to leadership, they tell you to stop complaining. They continue to tell us we won't be doing more layoffs, but then secretly, what you hear instead is that many people are being put on incredibly aggressive and unattainable PIPs so that they can justify firing people for "bad performance" rather than saying they are doing more layoffs. When asked about this during company all-hands or meetings, they brush it off or ignore the question altogether. Zoom used to be a rocket ship but leadership (the remaining ones as the good ones seem to all be leaving or have already left) is making this rocket fall not just back to earth, but into the deep ocean.

Explore other reviews about Zoom Communications

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
3w
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
3.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

Cons

Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

3
avatar
Zoom Communications Response
1mo
Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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