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Zoom Communications

Engaged Employer

Zoom Communications reviews

Zoom OAE - Online Account Executive Zoom Communications Employee Review

4.0
Jun 17, 2024
Online account executive
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people

Cons

Essential became a CS agent who sometimes did sales

avatar
Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We're glad to hear you appreciated the pay, benefits, and the great people you worked with. We value your feedback as it reinforces our commitment to providing a positive and rewarding work environment for all Zoomies. We appreciate you sharing your perspective on the evolution of your sales role. Your feedback on role-related responsibilities is important to us, as we work to ensure all our team members have fulfilling roles. If you have further insights or suggestions, we would love to hear from you. Please feel free to reach out to us at engagement@zoom.us.

Explore other reviews about Zoom Communications

5.0
Jul 13, 2026
Sw engineer
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

None that i can think of

1.0
Jun 23, 2026
Support engineer
Recommend
CEO approval
Business Outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
2w
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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