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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Recent Culture of Distrust Noticeable - Finance Zoom Communications Employee Review

      2.0
      Jul 30, 2024
      Finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      - RSU’s on initial start date - Hybrid work

      Cons

      - Constantly worried about layoffs since the RIF in 2023, senior management speak openly that there will be no layoffs yet entire departments face cuts weeks later but as it’s not seen as mass layoffs it is downplayed - Remote first option removed without prior consultation with existing staff - Annual bonus is tied to company performance as a whole which to most seems inequitable if their business unit is exceeding all targets set - Recently left the company as share price has been trending downwards for quite some time and the culture has taken a hit because of distrust within the company

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience at Zoom. We’re glad you appreciated the RSUs and the hybrid work options. We understand your perspectives about the culture of distrust, layoffs, changes in remote work policy, and the structure of annual bonuses. Your feedback is important as we work to improve transparency and communication within the company. If you have further feedback or suggestions, please contact us at engagement@zoom.us. Thank you for your contributions during your time at Zoom. We wish you all the best in your future endeavors.

      Explore other reviews about Zoom Communications

      5.0
      Jul 8, 2026
      Mid market account executive vast
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, great team, work/life balance, great tools

      Cons

      Products change rapidly and training isn't always helpful

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      3d
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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