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Zoom Communications

Engaged Employer

Great Company to work for! - Business Development Representative (BDR) Zoom Communications Employee Review

5.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Working as a BDR at Zoom was both exciting and challenging. On the plus side, the product itself is fantastic—constantly improving and so well-known that it made outreach conversations easier. People already knew and trusted Zoom, which gave me a great starting point. The company really invests in its people, and I felt like I was always learning something new about sales, customer relations, and even how to handle tough objections. The supportive culture stood out too, my team was amazing, and my managers were always there when I needed advice or encouragement. Plus, the flexibility of working remotely was a huge perk, and Zoom’s tools made staying connected feel seamless ;)

Cons

That being said, the pressure to hit quotas could be intense. Sales targets were pretty high, and sometimes it felt like it was more about cranking out numbers than building quality relationships, which got stressful. The pace was fast, which kept things interesting, but there were moments when burnout felt real, especially when things were really busy. Career growth in sales felt a bit slow too. There were so many talented people that moving up the ladder was tough. The role also got a bit repetitive, with lots of outreach, follow-ups, and booking meetings. And while remote work gave me flexibility, the high expectations often led to longer hours than I anticipated, which could throw off the work-life balance. Overall, it was a great experience with some tough moments, but it really shaped my skills and understanding of the sales process.

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Zoom Communications Response
1y
Thank you for sharing such a detailed account of your experience working as a business development representative at Zoom. We’re glad to hear that you enjoyed the supportive culture, fantastic product, and the opportunity to constantly learn and grow, especially with the flexibility of remote work. We understand your outlook about the intensity of sales quotas, how the fast pace lead to burnout for you at times, and the challenges of career progression you perceived within the sales department. Your feedback on creating clearer pathways for career growth and offering additional cross-departmental opportunities is valuable, and we’ll take this into account as we continue to support the professional development of our team members. Thank you for your contributions over the past several years, and for shaping the success of our sales process. We wish you all the best in your future!

Explore other reviews about Zoom Communications

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, great team, work/life balance, great tools

Cons

Products change rapidly and training isn't always helpful

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
4d
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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