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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Awesome place that is taking off - Senior Account Executive Zoom Communications Employee Review

      5.0
      Oct 31, 2024
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good salary and comms structure. - If you're willing to give it a proper go and build yourself as an elite seller then it's the place to be. - Very fast paced, but culture is great - people are genuine. No complainers taking up energy. - Using all these new Zoom Workplace productivity tools that smash leading competitors in each respective category is genuinely insane to see (some have been in existence for 10+ years and within less than a year we're like for like, if not better). - You're selling what you use all day. Hence, it's easy to feel confident when you're building pipe and in front of net new customers. - ELT will do what it takes to support you if you ask for help. - Most major growing pains of Zoom 2.0 have been resolved over the past year - GTM strategy is much clearer. Really exciting journey ahead.

      Cons

      - No real cons other than standard process improvements that they're aware of and slowly fixing. Does require you to sometimes get to the bottom of things on your own which seems overwhelming at first.

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience at Zoom. It’s great to hear that you value the salary, commission structure, and supportive culture. We’re also glad that you find the new Zoom Workplace productivity tools impressive and that they enhance your confidence in selling. We appreciate your note about the need for process improvements and the occasional need to navigate challenges independently. Your feedback is valuable, and it’s encouraging to know that management support has been effective. Thank you for your ongoing contributions and your positive outlook on the exciting journey ahead!

      Explore other reviews about Zoom Communications

      5.0
      Jul 8, 2026
      Mid market account executive vast
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, great team, work/life balance, great tools

      Cons

      Products change rapidly and training isn't always helpful

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      3d
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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