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      Zoom Communications

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      Zoom Communications reviews

      Not What It Used to Be - Anonymous employee Zoom Communications Employee Review

      1.0
      Mar 30, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The most notable benefit is the company’s name recognition—it can carry some weight on a resume. Beyond that, any other "pros" really depend on your specific team or manager. Consistency across the organization is lacking, so your experience may vary widely.

      Cons

      There have been ongoing challenges with leadership and management, particularly around accountability for poor decisions. While transparency is emphasized in company messaging, it doesn’t always translate into day-to-day operations, which can lead to confusion and frustration. Employees are often viewed more as resources than individuals, and work-life balance can be difficult to maintain. Recognition and advancement can sometimes appear to be influenced more by internal relationships than by performance. Compensation is below market in many cases, and benefits have gradually declined over recent years. Since 2023, there have been annual layoffs in February, with some additional reductions happening more quietly at other times of the year, contributing to a sense of instability. The overall environment has become more challenging, and there are valid concerns about the company's long-term direction.

      avatar
      Zoom Communications Response
      1y
      Thanks for taking the time to share such a thoughtful and detailed review. Your insights reflect both the highs and the very real challenges that have come with Zoom’s evolution over the past few years. We hear your feedback around transparency, consistency, and stability—and know that trust is built through actions, not messaging. If you have any further comments or advice, reach out to engagement@zoom.us.

      Explore other reviews about Zoom Communications

      5.0
      May 15, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      3w
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      3.0
      Apr 12, 2026
      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

      Cons

      Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

      3
      avatar
      Zoom Communications Response
      1mo
      Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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