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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Stay Away - Anonymous Employee Zoom Communications Employee Review

      1.0
      May 16, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was good and generally above average.

      Cons

      It was a cool company, but it’s lost its way in the last few years. Instead of capitalizing on the momentum the pandemic brought and establishing strong processes, they continued their “move fast and break things” startup attitude and ended up breaking everything. There were constant layoffs, total lack of empathy across all segments of the business, and a general lack of direction. I would not recommend working here unless they make significant changes to their leadership and business.

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience. We're glad to hear you found the compensation competitive, but we also recognize the serious concerns you’ve raised around leadership, direction, and consistency with company values. Your feedback is important and valuable moving forward.

      Explore other reviews about Zoom Communications

      5.0
      Jul 13, 2026
      Sw engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for!

      Cons

      None that i can think of

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      1w
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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