Getting worse - European Customer Account Advisor bet365 Employee Review

2.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid scheme (that is going to be removed sadly); salary (2500 EUR net per 4 weeks); good procedure library and department communication and help; twilight shifts for those who can work 12 hours and nights.

Cons

Shifts (rotating between 9-17:30 and 13:15-21:45); constant increase of workload and license coverage; bonus is only in April; weekly quality reviews (high stress); high expectations; high employee turnover; bad management.

Explore other reviews about bet365

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, interesting job, good management

Cons

Have to work rotating weekends

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits were good. Training was helpful.

Cons

Micro management and not enough balance between break and doing the job. You only get two 10 minute breaks and a half hour lunch. And if you are late by one minute, you will hear about it. No work from home. You have to hide your badge when you leave which it felt odd.

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