Mindless Work, Mindless Management - Fraud Specialist bet365 Employee Review

1.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Good holidays, you don't pay premiums on healthcare, you can generally wear what you want in the office.

Cons

I only recommend this job if you truly enjoy mind-numbing work that has no intellectual engagement or you are fresh out of college and want a year's experience in financial fraud. They train you for 12 weeks for what you believe to be various "fraud investigations" but 90% of your time is spent processing withdraws because absolutely none of their systems are automated. You are not a fraud investigator so much as you are a glorified number checker. 7% of your time is spent looking at documents in other languages and trying to gauge if they're fake with zero specialized training. The final 3% is probably actual fraud investigative work. The other specialists there are fantastic, as are the team leads. This isn't putting them down so much as it is putting management - and specifically the UK management on notice. The entire UK management team has got to let the US team run itself. Micromanagement to a severe degree from across the ocean leading to resentment, miscommunication, and poor working conditions. - Broken promises (WFH, Nights, ending 7-day stretches you must work once a month) - Visits that come across more as being out for blood than helping. - Having a senior management person throwing a screaming fit about someone on their phone instead of taking the time to speak to that person and correct the action is an embarrassment and an indication of being emotionally distempered.) The US team has every single component they could want to make this Fraud Department somewhere fantastic to work (Management, TL's, specialists - everyone here is outstanding on the US side) and a place that isn't losing 10+ people in under a year to competitors. Until the UK team let’s the US breathe, there’s no progress coming.

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5.0
Jun 18, 2026
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CEO approval
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Pros

Good pay, interesting job, good management

Cons

Have to work rotating weekends

2.0
Jun 17, 2026
Recommend
CEO approval
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Pros

Benefits were good. Training was helpful.

Cons

Micro management and not enough balance between break and doing the job. You only get two 10 minute breaks and a half hour lunch. And if you are late by one minute, you will hear about it. No work from home. You have to hide your badge when you leave which it felt odd.

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